Transformation towards acting together
First, we partnered up with the executive committee to build a team of leaders united by trust and aligned by purpose.
We then integrated, in outwardly expanding concentric circles, local management, and then all 500 employees to create an "Acting Together"-themed transformation.
Work on Purpose made it possible to re-instill employees with the pride of a job well done by putting safety-oriented customer partnerships front and center. The company’s process-oriented improvement plan, designed to yield gains in efficiency and competitiveness, has been redefined through Working Together towards Excellence, with new consideration given to human factors and the power of collaboration.
The courses of action identified during a "world café" were formalized in workshops presented to all staff during a "marketplace" open to all and in which everyone could take part.
A team of ambassadors led by an employee imbued these successful initiatives with on-the-ground trust and confidence.